How to Update Your Blue&Me System and Enjoy Its Features
If you own a vehicle from Fiat Chrysler Automobiles (FCA) that was manufactured between 2006 and 2017, chances are you have a Blue&Me system installed in it. Blue&Me is an integrated in-vehicle infotainment system that allows you to make hands-free phone calls, control music, and access other functions using voice commands and steering-wheel mounted controls. It also offers optional features such as navigation, eco:Drive, and fleet management.
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But did you know that you can update your Blue&Me system to improve its compatibility, functionality, and performance? Updating your system can help you connect with newer mobile phones and media players, fix bugs and glitches, and enjoy new features and enhancements. In this article, we will show you how to update your Blue&Me system and enjoy its features.
What is Blue&Me and Why You Should Update It
Blue&Me is an integrated in-vehicle infotainment system
Blue&Me is a personal telematic system that was developed by FCA in partnership with CRF (Centro Ricerche FIAT), Magneti Marelli, and Microsoft. It is based on Windows Embedded Automotive and uses Bluetooth wireless technology and USB connectivity to interface with mobile phones and media players. It was first launched in 2006 on the Alfa Romeo 159, Alfa Romeo Brera, and Fiat Grande Punto models. Since then, it has been installed on many other vehicles from Abarth, Alfa Romeo, Fiat, Lancia, and Fiat Professional.
Blue&Me allows you to use your voice or buttons on the steering wheel to control various functions of your vehicle. You can make hands-free phone calls, read and send SMS messages, play music from your mobile phone or media player, and access other features such as navigation, eco:Drive, and fleet management (depending on your vehicle model and configuration). You can also use an open architecture that allows you to add new functions by updating your software.
Updating Blue&Me can improve its compatibility, functionality, and performance
Updating your Blue&Me system can provide you with several benefits. First of all, it can improve the compatibility of your system with newer mobile phones and media players. This means that you can connect more devices with your system and enjoy better sound quality, stability, and functionality. For example, if you own a newer generation iPod or iPhone, you may need to update your Blue&Me system to enable the iPod Out feature, which allows you to control your iPod using the vehicle's display and buttons. Secondly, updating your Blue&Me system can fix some bugs and glitches that may affect the performance and stability of your system. For example, some users have reported issues such as the system freezing, rebooting, or losing connection with the devices. Updating your system can help you resolve these issues and enjoy a smoother and more reliable experience. Thirdly, updating your Blue&Me system can add new features and enhancements to your system. For example, some updates may include new voice commands, new languages, new functions, or new user interfaces. Updating your system can help you access these new features and enhance your user experience.
How to Check Your Blue&Me Software Version and Download the Latest Update
How to check your current software version using the steering wheel controls
Before you update your Blue&Me system, you need to check your current software version and see if there is a newer version available. To check your current software version, you need to use the steering wheel controls. Here are the steps to follow:
Turn on the ignition of your vehicle and wait for the Blue&Me logo to appear on the display.
Press and hold the MAIN button on the steering wheel for about 5 seconds until you hear a beep.
Press the UP or DOWN button until you see the SETTINGS menu on the display.
Press the OK button to enter the SETTINGS menu.
Press the UP or DOWN button until you see the SYSTEM INFO option on the display.
Press the OK button to enter the SYSTEM INFO option.
You will see your current software version on the display. It will look something like this: 6.0.0.0
How to download the latest update from the official website
Once you know your current software version, you need to visit the official website of Blue&Me and see if there is a newer version available. To download the latest update from the official website, you need to use a computer with an internet connection and a USB device with at least 1 GB of free space. Here are the steps to follow:
Go to using your web browser.
Select your country and language from the drop-down menus at the top of the page.
Click on the SUPPORT tab at the top of the page.
Click on the DOWNLOADS link on the left side of the page.
Select your vehicle brand, model, year, and radio from the drop-down menus.
You will see a list of available updates for your vehicle. Compare them with your current software version and see if there is a newer one.
If there is a newer update, click on the DOWNLOAD button next to it.
You will be asked to enter your email address and accept the terms and conditions. Enter your email address and click on ACCEPT.
You will receive an email with a link to download the update file. Click on the link and save the file on your computer.
The file will be in ZIP format. You need to extract it using a program such as WinZip or 7-Zip.
You will get a folder with two files: CONFIG.XML and BMConf.CFG. Copy these two files to your USB device without changing their names or locations.
How to Install the Blue&Me Update Using a USB Device
How to prepare your USB device for the update
Before you install the Blue&Me update using a USB device, you need to prepare your USB device for the update. Here are some tips to follow:
Make sure your USB device is formatted in FAT32 file system. You can check the file system of your USB device by right-clicking on it and selecting Properties. If it is not FAT32, you need to format it using a program such as Windows Explorer or Disk Utility.
Make sure your USB device has at least 1 GB of free space. You can check the free space of your USB device by right-clicking on it and selecting Properties. If it does not have enough space, you need to delete some files or use a different USB device.
Make sure your USB device does not contain any other files or folders besides the two files you copied from the update folder: CONFIG.XML and BMConf.CFG. If it does, you need to move them to another location or use a different USB device.
Make sure your USB device is not locked or write-protected. You can check the lock or write-protect status of your USB device by looking for a switch or a tab on it. If it is locked or write-protected, you need to unlock it or use a different USB device.
How to start the update process in your vehicle
Once you have prepared your USB device for the update, you need to start the update process in your vehicle. Here are the steps to follow:
Turn off the ignition of your vehicle and remove the key from the ignition switch.
Insert your USB device into the USB port of your vehicle. The USB port is usually located in the glove box, the center console, or the dashboard.
Turn on the ignition of your vehicle and wait for the Blue&Me logo to appear on the display.
The system will automatically detect the update files on your USB device and start the update process. You will hear a voice message saying "Updating Blue&Me software".
The update process may take several minutes. During this time, do not turn off the ignition, remove the key, remove the USB device, or interrupt the power supply of your vehicle.
When the update process is completed, you will hear a voice message saying "Update completed". The system will then restart automatically.
How to confirm that the update was successful
After the system restarts, you need to confirm that the update was successful. Here are the steps to follow:
Check the display of your vehicle and see if there is any error message or warning sign. If there is, you need to repeat the update process or contact customer support or visit a dealer for assistance.
Check your current software version using the steering wheel controls as described above. Compare it with the software version of the update file you downloaded from the website. If they match, it means that the update was successful.
Check the functionality and compatibility of your system with your mobile phone and media player. Try making phone calls, sending SMS messages, playing music, and accessing other features. If everything works fine, it means that the update was successful.
How to Pair Your Mobile Phone and Other Devices with Blue&Me
How to pair your mobile phone using Bluetooth wireless technology
To use your mobile phone with Blue&Me, you need to pair it with the system using Bluetooth wireless technology. Bluetooth is a short-range wireless communication technology that allows devices to exchange data and voice signals without cables or wires. To pair your mobile phone with Blue&Me, you need to follow these steps:
Make sure your mobile phone is compatible with Blue&Me. You can check the compatibility list on the official website of Blue&Me or consult your mobile phone manual.
Make sure your mobile phone is turned on and has Bluetooth enabled. You can enable Bluetooth on your mobile phone by going to the settings menu and selecting the Bluetooth option.
Make sure your mobile phone is discoverable by other devices. You can make your mobile phone discoverable by going to the settings menu and selecting the Bluetooth option. Then, select the visibility or discoverability option and turn it on.
Turn on the ignition of your vehicle and wait for the Blue&Me logo to appear on the display.
Press and hold the MAIN button on the steering wheel for about 5 seconds until you hear a beep.
Press the UP or DOWN button until you see the PAIRING menu on the display.
Press the OK button to enter the PAIRING menu.
You will hear a voice message saying "Start pairing procedure from phone". The system will also display a PIN code on the display. It will look something like this: 1234
On your mobile phone, search for nearby Bluetooth devices. You can do this by going to the settings menu and selecting the Bluetooth option. Then, select the scan or search option and wait for a few seconds.
You will see a list of available Bluetooth devices on your mobile phone. Select the one that matches your vehicle's name and model. It will look something like this: Blue&Me Fiat 500
You will be asked to enter a PIN code on your mobile phone. Enter the same PIN code that is displayed on your vehicle's display. Then, confirm or accept the pairing request.
You will hear a voice message saying "Pairing completed". The system will also display a confirmation message on the display. It will look something like this: PAIRED DEVICE: JOHN'S PHONE
How to pair other devices using USB connectivity
To use other devices such as media players or USB drives with Blue&Me, you need to pair them with the system using USB connectivity. USB is a standard interface that allows devices to communicate and exchange data with each other using cables or connectors. To pair other devices with Blue&Me, you need to follow these steps:
Make sure your device is compatible with Blue&Me. You can check the compatibility list on the official website of Blue&Me or consult your device manual.
Make sure your device is turned on and has enough battery power.
Turn on the ignition of your vehicle and wait for the Blue&Me logo to appear on the display.
Connect your device to the USB port of your vehicle using a suitable cable or connector. The USB port is usually located in the glove box, the center console, or the dashboard.
The system will automatically detect your device and start the pairing process. You will hear a voice message saying "Pairing device". The system will also display a message on the display. It will look something like this: PAIRING DEVICE: IPOD NANO
When the pairing process is completed, you will hear a voice message saying "Device paired". The system will also display a confirmation message on the display. It will look something like this: PAIRED DEVICE: IPOD NANO
How to switch between paired devices using voice commands or buttons
To use different paired devices with Blue&Me, you need to switch between them using voice commands or buttons. You can switch between your mobile phone and other devices using the MAIN button on the steering wheel. You can also switch between different media players or USB drives using the MEDIA button on the steering wheel or the radio. To switch between paired devices with Blue&Me, you need to follow these steps:
Turn on the ignition of your vehicle and wait for the Blue&Me logo to appear on the display.
To switch between your mobile phone and other devices, press the MAIN button on the steering wheel. You will hear a voice message saying "Main menu". The system will also display a menu on the display. It will look something like this: MAIN MENU: PHONE, MEDIA, SETTINGS
To select the device you want to use, press the UP or DOWN button until you see the device name on the display. Then, press the OK button to confirm your selection. You will hear a voice message saying "Device selected". The system will also display a confirmation message on the display. It will look something like this: DEVICE SELECTED: PHONE
To switch between different media players or USB drives, press the MEDIA button on the steering wheel or the radio. You will hear a voice message saying "Media menu". The system will also display a menu on the display. It will look something like this: MEDIA MENU: IPOD NANO, USB DRIVE, CD PLAYER
To select the device you want to use, press the UP or DOWN button until you see the device name on the display. Then, press the OK button to confirm your selection. You will hear a voice message saying "Device selected". The system will also display a confirmation message on the display. It will look something like this: DEVICE SELECTED: IPOD NANO
How to Use the Blue&Me Features and Benefits
How to make hands-free phone calls using voice commands or buttons
One of the main features of Blue&Me is that it allows you to make hands-free phone calls using voice commands or buttons. This means that you can keep your hands on the wheel and your eyes on the road while talking on the phone. To make hands-free phone calls with Blue&Me, you need to follow these steps:
Turn on the ignition of your vehicle and wait for the Blue&Me logo to appear on the display.
Make sure your mobile phone is paired and connected with Blue&Me.
To make a phone call using voice commands, press and release the VOICE button on the steering wheel. You will hear a beep and a voice message saying "Say a command". The system will also display a message on the display. It will look something like this: SAY A COMMAND: PHONE, MEDIA, SETTINGS
To make a phone call using buttons, press the PHONE button on the steering wheel. You will hear a voice message saying "Phone menu". The system will also display a menu on the display. It will look something like this: PHONE MENU: CALL, REDIAL, PHONEBOOK, MESSAGES, SETTINGS
Whether you use voice commands or buttons, you can choose one of the following options to make a phone call:
Call: This option allows you to dial a phone number or call a contact from your phonebook. To use this option, say "Call" or press the OK button. Then, say the phone number or the contact name you want to call. For example, you can say "Call 555-1234" or "Call John Smith". The system will repeat your command and ask for confirmation. Say "Yes" or press the OK button to confirm your command. The system will then dial the number or contact and establish the call.
Redial: This option allows you to redial the last number you called or received. To use this option, say "Redial" or press the UP button. The system will repeat your command and ask for confirmation. Say "Yes" or press the OK button to confirm your command. The system will then redial the last number and establish the call.
Phonebook: This option allows you to access your phonebook and call a contact from it. To use this option, say "Phonebook" or press the DOWN button. The system will display a list of contacts on the display. You can scroll through the list using the UP or DOWN button. You can also search for a contact by saying its name or initials. For example, you can say "John Smith" or "J S". The system will display the matching contacts on the display. To select a contact, say its name or press the OK button. The system will then dial the contact and establish the call.
Messages: This option allows you to access your SMS messages and read or reply to them using the message reader feature. To use this option, say "Messages" or press the LEFT button. The system will display a list of messages on the display. You can scroll through the list using the UP or DOWN button. To select a message, say its number or press the OK button. The system will then read the message aloud and ask if you want to reply. Say "Yes" or press the OK button to reply. The system will then ask you to dictate your reply using voice commands. Say your reply and wait for confirmation. Say "Yes" or press the OK button to send your reply.
Settings: This option allows you to access and change various settings of your phone and Blue&Me system. To use this option, say "Settings" or press the RIGHT button. The system will display a list of settings on the display. You can scroll through the list using the UP or DOWN button. To select a setting, say its name or press the OK button. The system will then display the options for that setting on the display. You can change the options using voice commands or buttons. For example, you can change the language, the volume, the ringtone, the voice recognition, and the automatic answer settings.
How to play music from your mobile phone or media player using voice commands or buttons
Another feature of Blue&Me is that it allows you to play music from your mobile phone or media player using voice commands or buttons. This means that you can listen to your favorite songs and playlists without taking your hands off the wheel or your eyes off the road. To play music with Blue&Me, you need to follow these steps:
Turn on the ignition of your vehicle and wait for the Blue&Me logo to appear on the display.
Make sure your device is paired and connected with Blue&Me.
To play music using voice commands, press and release the VOICE button on the steering wheel. You will hear a beep and a voice message saying "Say a command". The system will also display a message on the display. It will look something like this: SAY A COMMAND: PHONE, MEDIA, SETTINGS
To play music using buttons, press the MEDIA button on the steering wheel or the radio. You will hear a voice message saying "Media menu". The system will also display a menu on the display. It will look something like this: MEDIA MENU: IPOD NANO, USB DRIVE, CD PLAYER
Whether you use voice commands or buttons, you can choose one of the following options to play music:
Play: This option allows you to play music from your device. To use this option, say "Play" or press the OK button. The system will start playing music from your device and display information such as song title, artist name, album name, and track number on the display.
Pause: This option allows you to pause music from your device. To use this option, say "Pause" or press the OK button. The system will pause music from your device and display a pause symbol on the display.
Next: This option allows you to skip to the next song or track on your device. To use this option, say "Next" or press the UP button. The system will skip to the next song or track on your device and display information such as song title, artist name, album name, and track number on the display.
Previous: This option allows you to go back to the previous song or track on your device. To use this option, say "Previous" or press the DOWN button. The system will go back to the previous song or track on your device and display information such as song title, artist name, album name, and track number on the display.
Shuffle: This option allows you to play songs or tracks on your device in a random order. To use this option, say "Shuffle" or press the LEFT button. The system will play songs or tracks on your device in a random order and display information such as song title, artist name, album name, and track number on the display.
Repeat: This option allows you to repeat a song, an album, or all songs on your device. To use this option, say "Repeat" or press the RIGHT button. The system will repeat a song, an album, or all songs on your device and display information such as song title, artist name, album name, and track number on the display.
How to use the navigation, eco:Drive, and fleet management features (optional)
Some models of Blue&Me also offer optional features such as navigation, eco:Drive, and fleet management. These features can help you find your way, save fuel, and manage your vehicle. To use these features with Blue&Me, you need to follow these steps:
Turn on the ignition of your vehicle and wait for the Blue&Me logo to appear on the display.
Make sure your device is paired and connected with Blue&Me.
To use the navigation feature, you need to have a compatible navigation device such as TomTom or Garmin. Connect your navigation device to the USB port of your vehicle using a suitable cable or connector. The system will automatically detect your navigation device and display its information on the display. You can use voice commands or buttons to control your navigation device and get directions, maps, traffic information, and points of interest.
To use the eco:Drive feature, you need to have a compatible mobile phone with the eco:Drive app installed. Connect your mobile phone to the USB port of your vehicle using a suitable cable or connector. The system will automatically detect your mobile phone and display its information on the display. You can use voice commands or buttons to access the eco:Drive app and get feedback, tips, and challenges to improve your driving style and reduce fuel consumption and CO2 emissions.
To use the fleet management feature, you need to have a compatible mobile phone with the fleet management app installed. Connect your mobile phone to the USB port of your vehicle using a suitable cable or connector. The system will automatically detect your mobile phone and display its information on the display. You can use voice commands or buttons to access the fleet management app and get reports, alerts, and diagnostics to monitor and manage your vehicle's performance and maintenance.
How to Troubleshoot Common Issues with Blue&Me
How to reset the system if it stops working or freezes
Sometimes, you may encounter some issues with Blue&Me such as the system stopping working or freezing. This may be caused by software glitches, power interruptions, or incompatible devices. To fix these issues, you may need to reset the system. To reset the system, you need to follow these steps:
Turn off the ignition of your vehicle and remove the key from the ignition switch.
Open the fuse box of your vehicle. The fuse box is usually located under the dashboard, near the steering wheel, or in the engine compartment.
Locate the fuse that corresponds to Blue&Me. The fuse number and location may vary depending on your vehicle model and configuration. You can check the fuse diagram on the fuse box cover or your vehicle manual.
Remove the fuse that corresponds to Blue&Me using a fuse puller or a pair of pliers. Be careful not to damage the fuse or the fuse box.
Wait for about 10 seconds and then reinsert the fuse into its slot. Make sure the fuse is properly aligned and secured.
Close the fuse box and turn on the ignition of your vehicle. Wait for the Blue&Me logo to appear on the display.
Check if the system is working normally. If not, you may need to repeat the reset process or contact customer support or visit a dealer for assistance.
How to unpair and re-pair your devices if they lose connection or compatibility
Another common issue with Blue&Me is that your devices may lose connection or compatibility with the system. This may be caused by software updates, device settings, or interference from other devices. To fix these issues, you may need to unpair and re-pair your devices with the system. To unpair and re-pair your devices with Blue&Me, you need to follow these steps:
Turn on the ignition of your vehicle and wait for the Blue&Me logo to appear on the display.
Press and hold the MAIN button on the steering wheel for about 5 seconds until you hear a beep.
Press the UP or DOWN button until you see the SETTINGS menu on the display.
Press the OK button to enter the SETTINGS menu.
Press the UP or DOWN button until you see the PAIRED DEVICES option on the display.
Press the OK button to enter the PAIRED DEVICES option.
You will see a list of paired devices on the display. You can scroll through the list using the UP or DOWN button.
To unpair a device, say its name or press the OK button. The system will ask for confirmation. Say "Yes" or press the OK button to confirm your command. The system will then unpair the device and display a message on the display. It will look something like this: UNPAIRED DEVICE: JOHN'S PHONE
To re-pair a device, follow the steps described above for pairing your mobile phone or other devices with Blue&Me.
How to contact customer support or visit a dealer if you need further assistance
If you still have issues with Blue&Me after trying the troubleshooting steps above, you may need to contact customer support or visit a dealer for further assistance. To contact customer support or visit a dealer, you need to follow these steps:
Go to using your web browser.
Select your country and language from the drop-down menus at the top of the page.
Click on the CONTACT US tab at the top of the page.
You will see a list of contact options on the left side of the page. You can choose one of the following options to contact customer support or visit a dealer:
Call: This option allows you to call a toll-free number and speak to a customer service representative. You can find the toll-free number for your country and language on the website. For example, if you are in the United States and speak English, you can call 1-800-423-6343.
Email: This option allows you to send an email to a customer service representative. You can find the email address for your country and language on the website. For example, if you are in the United States and speak English, you can send an email to blueandme.us@fcagroup.com.
Chat: This option allows you to chat online with a customer service representative. You can find the chat link for your country and language on the website. For example, if you are in the United States and speak English, you can click on the chat icon at the bottom right corner of the website.
Dealer Locator: This option allows you to find a dealer near you that can assist you with Blue&Me. You can find the dealer locator link for your country and language on the website. For example, if you are in the United States and speak English, you can click on the dealer locator icon at the top right corner of the website.
Conclusion and FAQs
In conclusion, Blue&Me is a great system that can enhance your driving experience and safety. It allows you to make hands-free phone calls, control music, and access other functions using voice commands and steering-wheel mounted controls. It also offers optional features such as navigation, eco:Drive, and fleet management. To enjoy these features, you need to update your Blue&Me system regularly and pair your devices with it. You also need to troubleshoot any issues that may arise with it. If you need further assistance, you can contact customer support or visit a dealer.
Here are some frequently asked questions about Blue&Me:
QuestionAnswer
How do I know if my vehicle has Blue&Me?You can check if your vehicle has Blue&Me by looking for the Blue&Me logo on the display or the steering wheel buttons. You can also check your vehicle manual or visit the official website of Blue&Me.
How do I update my Blue&Me system?You can update your Blue&Me system by downloading the latest update from the official website of Blue&Me and installing it using a USB device. You can follow the steps described above in this article.
How do I pair my devices with Blue&Me?You can pair your devices with Blue&Me by using Bluetooth wireless technology or USB connectivity. You can follow the steps described above in this article.
How do I use voice commands with Blue&Me?You can use voice commands with Blue&Me by pressing and releasing the VOICE button on the steering wheel and saying a command. You can find a list of voice commands on the official website of Blue&Me or your vehicle manual.
How do I reset my Blue&Me system?You can reset your Blue&Me system by removing and reinserting the fuse that corresponds to Blue&Me. You can follow the steps described above in this article.
I hope you found this article helpful and informative. If you have any questions or feedback, please feel free to contact me. Thank you for reading and have a great day! 44f88ac181